Help.ai Work
Support customers, equip your team, and get work done with AI.
Build AI Agents that answer customer questions and complete tasks with your knowledge and connected tools. Collect requests with AI Forms and AI PDF, give your team answers, and write or research with AI Chat.
Help.ai
Customer support
Customer
Can I return an item I ordered last week?
Checks your return policy
Returns & exchanges
“Returns accepted within 30 days.”
Help.ai
Yes, you’re within the 30-day return window. Open your order and choose “Start a return.”
Returns & exchangesYour team can join when a person is needed.
Explore customer supportThe tools in Help.ai Work
Choose the AI tool for your task.
Write and research in AI Chat, build an assistant with AI Agents, or collect information with AI Forms and AI PDF.
AI Agents
Answer customers from your knowledge, give your team clear instructions, and complete tasks with the tools you choose.
Explore AI AgentsAI Chat
Draft emails, research questions, compare ideas, and work through documents in one AI conversation.
Explore AI ChatAI Forms
Collect intake details, registrations, and feedback with forms that explain questions and help people complete their answers.
Explore AI FormsAI PDF
Turn a PDF into a guided online form, then use the answers to fill your original document.
Explore AI PDFFor your customers, your team, and you
From writing a reply to resolving a customer request.
Add an AI agent to your website for customers, share one with your team, or use AI for your own work. Choose the information it can use and the tasks it can handle.
Think, write, and research
Develop an idea, compare options, prepare a customer reply, or turn source material into a useful draft. Keep the brief, files, and follow-up questions together while you work.
Create across formats
Prepare content for a teammate, a client, or the people using your service. Work with text and, where enabled, image, video, and spoken-audio tools.
Work with shared knowledge
Use selected knowledge in your own conversations, team agents, and customer deployments. Choose the material each audience should be able to use.
Connect conversations to action
Configure tools and connected accounts for supported tasks. Keep sensitive actions behind the approvals and permissions your setup requires.
Help customers and support your team
Answer customers where they need help, let your team join the conversation, and keep case notes and follow-up context together. Review signals and analytics to see where help is needed.
Make information easier to use
Help people understand a question and finish their paperwork. Give your team confirmed answers it can review, export, and use in the next step.
See how AI fits your work.
Find examples for writing, research, customer support, registrations, and everyday paperwork.
Writing & content
Put what you want to say into words people can use. Develop your own ideas, explain a change to customers, or prepare a clear brief for the people working with you.
Knowledge & research
Ask questions about the material you have, compare what the sources say, and identify what still needs checking. Bring useful knowledge into the conversation with AI Chat and Library.
Customer support
Give customers a place to ask, understand the answer, and keep going. Use your knowledge in a deployed agent, with your team ready to continue from the context the customer has already shared.
Connected workflows
Connect a question to a supported next step. Use selected tools for your own work, a shared team task, or a customer request, with the relevant context and a result you can inspect.
Client intake
Help clients explain what they need, share the right background, and arrive with the important details already in place.
Registration
Explain the choices, collect the right details, and make it clear what happens after someone registers.
Customer onboarding
Explain what you need, help customers provide it, and give your team the information required to begin the service.
Document workflows
Bring the questions in your documents into a guided form and use the answers in the formats your process needs.
Get updates on Help.ai Work.
Hear about new AI tools, product releases, and early access to AI Forms and AI PDF.
Product updates by email. Privacy Policy