Help.ai Work
Make work easier. For everyone involved.
Create and solve problems yourself. Put shared knowledge to work for your team. Give customers helpful answers, guided forms, and a clear next step. Choose the products that fit the people you serve.
The tools in Help.ai Work
Choose the job. Meet the tool.
Use AI Chat for your own thinking and creative work. Put AI Agents, AI Forms, and AI PDF into the experiences you build for colleagues, customers, and users.
AI Chat
Think through a decision, improve a draft, or make sense of a document. Use the conversation to move your own work forward and prepare clear, useful material for the people relying on you.
Explore AI ChatAI Agents
Build help around your knowledge and the job that needs doing. Use an agent yourself, help colleagues find answers, or give customers and end users guidance where they already need it.
Explore AI AgentsAI Forms
Give people help with every question. Collect client details, registrations, requests, and feedback through forms that explain what you need as people answer.
Explore AI FormsAI PDF
Start with a PDF you already use. Turn its questions into an AI-assisted form, then put confirmed answers back into the document you need.
Explore AI PDFFor you, your team, and your customers
Useful help for the people doing the work—and the people it serves.
Give your team useful context before a reply, and give your customer a clearer answer. Help someone complete a form, then give the person reviewing it the information they need to act.
Think, write, and research
Develop an idea, compare options, prepare a customer reply, or turn source material into a useful draft. Keep the brief, files, and follow-up questions together while you work.
Create across formats
Prepare content for a teammate, a client, or the people using your service. Work with text and, where enabled, image, video, and spoken-audio tools.
Work with shared knowledge
Use selected knowledge in your own conversations, team agents, and customer deployments. Choose the material each audience should be able to use.
Connect conversations to action
Configure tools and connected accounts for supported tasks. Keep sensitive actions behind the approvals and permissions your setup requires.
Help customers and support your team
Answer customers where they need help, let your team join the conversation, and keep case notes and follow-up context together. Review signals and analytics to see where help is needed.
Make information easier to use
Help people understand a question and finish their paperwork. Give your team confirmed answers it can review, export, and use in the next step.
Put the tools to work.
Explore the work you need to do and the experience you want to give the people you serve.
Writing & content
Put what you want to say into words people can use. Develop your own ideas, explain a change to customers, or prepare a clear brief for the people working with you.
Knowledge & research
Ask questions about the material you have, compare what the sources say, and identify what still needs checking. Bring useful knowledge into the conversation with AI Chat and Library.
Customer support
Give customers a place to ask, understand the answer, and keep going. Use your knowledge in a deployed agent, with your team ready to continue from the context the customer has already shared.
Connected workflows
Connect a question to a supported next step. Use selected tools for your own work, a shared team task, or a customer request, with the relevant context and a result you can inspect.
Client intake
Help clients explain what they need, share the right background, and arrive with the important details already in place.
Registration
Explain the choices, collect the right details, and make it clear what happens after someone registers.
Customer onboarding
Explain what you need, help customers provide it, and give your team the information required to begin the service.
Document workflows
Bring the questions in your documents into a guided form and use the answers in the formats your process needs.
Make the next interaction more helpful.
Get Help.ai Work updates for your own tasks, team knowledge, customer conversations, forms, and documents.
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